Warranty Policy
Warranty Claim Procedures

For Jabra Enterprise Products (Jabra Evolve, Jabra Pro, Jabra Biz, Jabra Engage and Jabra Speak):

  1. Contact our friendly Customer Care team through our Contact Us form.
  2. Provide us your email, name, contact details and your malfunction symptoms.
  3. Our Customer Care team will get in touch with you within the next 24 hours.

For Jabra Consumer Products (Jabra Elite and Jabra Sports):

  1. Please reach out to the shop you purchased the product from.
What is in our warranty policy?
  • All genuine Jabra products comes with 2 years warranty (if not stated otherwise).
  • All product warranty includes replacement for any suspected malfunction of the Jabra products.
  • All faulty Jabra products that is beyond repair by after sales support team will be replaced by a brand new Jabra product (same model variant).
  • All warranty will be handled by our authorized distributor.
  • All free gifts and accessories (if any) are not covered by the warranty policy.
  • All Jabra products not purchased from us are not covered by the our warranty policy.
What to take note for your warranty?
  1. Your warranty card must be valid within 1 year period.
  2. You must print out a copy of your receipt.
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